Membership Development Manager

Location: Austin, Texas

Organization: Austin LGBT Chamber of Commerce

About the Austin LGBT Chamber of Commerce
The Austin LGBT Chamber of Commerce is committed to fostering an inclusive, vibrant economy for LGBTQ+ businesses and professionals in Central Texas. We champion diversity, innovation, and collaboration by hosting key events such as the annual Pride in Business Awards, the annual DECA Business Summit and the Annual Pride in Local Music Festival, as well as various community outreach initiatives. These events, alongside our ongoing advocacy and support efforts, empower our members and help drive equitable growth across the region. Learn more about our events and impact at www.austinlgbtchamber.com.

Position Overview: The Membership Development Manager will be responsible for developing and implementing strategies to attract, engage, and retain members. This role requires a strategic thinker with excellent communication skills and a strong commitment to the mission of the Chamber. The ideal candidate will be proactive, results-driven, and capable of building lasting relationships within the community.

Key Responsibilities:

• Develop and execute a comprehensive membership development plan to grow the Chamber's membership base.
• Identify and engage prospective members through outreach, networking, and community engagement activities.
• Manage the membership application and renewal process, ensuring a seamless and positive experience for all members.
• Develop and implement member retention strategies to maintain high levels of member satisfaction and engagement.
• Maintain accurate and up-to-date membership records and reports.
• Collaborate with the marketing team to create compelling membership materials and campaigns.
• Monitor industry trends and best practices to continuously improve membership development efforts.
• Work with Operations and marketing staff to coordinate events

Qualifications:

• Bachelor's degree in Business, Marketing, or a related field.
• 3-5 years of experience in membership development, sales, or a related role.
• Strong understanding of the LGBT community and a commitment to promoting diversity and inclusion.
• Excellent interpersonal and communication skills, with the ability to build relationships with a diverse group of stakeholders.
• Proven track record of achieving membership growth and retention goals.
• Highly organized and detail-oriented, with the ability to manage multiple projects simultaneously.
• Proficient in Microsoft Office Suite and membership management software.
• Experience in event planning and coordination is a plus.

Compensation and Benefits:

• Base salary plus commission.
• Unlimited PTO.
• Fully paid medical, dental & vision insurance.
• 401k with employer match at 3%.
• Opportunities for professional growth and development.
• A supportive, fun and inclusive work environment.
• The chance to make a meaningful impact in the LGBT community.

How to Apply: Interested candidates should submit a resume and cover letter outlining their qualifications and interest in the position to the CEO, Tina Cannon (tcannon@austinlgtchamber.com) using the subject line: Membership Development Manager

The Austin LGBT Chamber of Commerce is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.